Welcome to Southern Hemp Haven. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect the following personal information when you interact with our website or make a purchase:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (processed securely through third-party payment processors)
- Age verification information (to ensure compliance with legal requirements)
Non-Personal Information
We may also collect non-personal information, including but not limited to:
- Browser type and version
- Operating system
- IP address
- Pages visited on our website
- Time and date of visits
- Referring website addresses
How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including sending order confirmations, shipping notifications, and delivery updates.
- Customer Service: To respond to your inquiries, provide support, and address any issues or concerns.
- Marketing Communications: To send you promotional materials, newsletters, and updates about our products and services. You can opt out of these communications at any time.
- Website Improvement: To analyze website usage and improve our website’s functionality, user experience, and content.
- Legal Compliance: To comply with legal requirements, such as age verification and tax obligations.
How We Protect Your Information
We take the security of your personal information seriously and implement appropriate measures to protect it. These measures include:
- Secure Socket Layer (SSL) technology to encrypt data transmitted on our website.
- Secure storage of personal information with restricted access.
- Regular security audits and updates to safeguard our systems.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 21, we will take steps to delete that information promptly.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal information.
- Opt out of receiving marketing communications from us.
To exercise these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Southern Hemp Haven
Email: hutch@southernhemphaven.com